onebet a.s., as a legal operator of gambling, fully respects and supports reasonable and justified regulation of the industry in accordance with the law, particularly aimed at preventing pathological gambling and the participation of minors in gambling activities.
The most reliable protection against addiction is always a responsible approach by the player, based on informed decisions, considering financial capabilities and the principles of responsible gambling. We believe that, in moderation, gambling is not a cause for concern.
Gambling by Minors
Gambling by individuals under 18 years of age is illegal in the Czech Republic. As part of the identification process, we verify the player's age through the population register managed by the government. Individuals under 18 are not allowed to continue registration and cannot participate in gambling. We take the prohibition of minors participating in gambling very seriously. If you suspect that a minor is using our website, please do not hesitate to contact us so that we can take immediate action.
How to keep betting and gambling under control?
We strongly recommend following these guidelines:
- Gambling is for entertainment, not a source of income.
- Set self-limiting measures based on your financial situation.
- Never bet more than you can afford to lose.
- Stick to your set budget for gaming.
- Don’t increase your bets in an attempt to recover lost money.
- Set a time limit for how long you want to spend gambling.
- Take regular breaks while gambling and keep track of the time spent.
- Avoid gambling under the influence of alcohol, drugs, or when you are tired.
- Make sure you understand the rules and principles of the game before you start.
If you feel you are losing control over your gambling, don't hesitate to seek help using the contact points listed below.
How do I recognise that I have a gambling or betting problem?
- Does gambling take up all your free time and make you lose interest in your hobbies?
- Do you use gambling as an escape from dealing with serious personal problems?
- Are you avoiding work, family, school, or other responsibilities because of gambling?
- After a loss, do you feel a strong urge to keep playing?
- Have you ever had to borrow money to fund your gambling?
- Have you ever lied or feel reluctant to admit how much money you've spent on gambling or how much time you've spent playing?
- Do your loved ones have concerns about your gambling?
- Do you feel guilty or even depressed because of your gambling?
If you answered "yes" to more than one of these questions, it is possible that you have a gambling problem or may develop one in the near future. If you feel that you might have a gambling problem, it’s time to seek professional help.
Where to turn if you have a gambling problem?
You can reach out to the following institutions that specialize in the prevention and treatment of pathological gambling:
- Klinika adiktologie, Apolinářská 4, Praha 2, tel.: +420 224 968 222
- Psychiatrická léčebna Bohnice, Ústavní 91, Praha 8, tel.: +420 284 016 111
- Společnost Podané ruce, Vídeňská 225/3, Brno, tel.: +420 545 247 535
- Psychiatrická léčebna Opava, Olomoucká 88, Opava, tel.: +420 553 695 111
- Poradna pro nelátkové závislosti Prevent 99, https://www.neprohraj.se/, tel: 720 960 314
For more information and additional contacts, you can visit the national website focused on reducing the risks of gambling: https://www.hazardni-hrani.cz/
Option to exclude yourself from gaming by registering in the Register of Excluded Persons (RVO)
If you feel that you no longer have control over your gambling, you can exclude yourself from playing by registering in the Register of Excluded Persons (RVO). RVO is a non-public information system of public administration in the Czech Republic, operated by the Ministry of Finance under the Gambling Act. A registration in the RVO will prevent you from gambling with all operators and depositing money into your gaming account.
How to register in RVO?
In addition to the option of registering in the RVO on the Ministry of Finance website, you can also register through our website. You can choose to register for 48 hours or permanently (with the option to request removal from the RVO after one year). To register in the RVO, you can use the Panic Button, which you will find on our website after logging in.